Sem3 winter assignments spl subjects

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Master of Business Administration
Semester III
QM0010 – Foundations of Quality Management – 4 Credits
(Book ID: B1240)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a brief note on the concept of Total Quality Management. Differentiate between
Quality Control and Quality Assurance.
2. Explain “quality economic approach” and “quality environmental approach”.
3. Explain the importance of customer satisfaction with an example. How do you measure
customer satisfaction?
4. Explain Kaizen Approach to Problem Solving, with an example.
5. Explain the concept of “Cost of Quality” with examples. Differentiate between external
failure cost and internal failure cost.
6. Write a note on Quality function Deployment.
Answers coming soon…
Master of Business Administration
Semester III
QM0010 – Foundations of Quality Management – 4 Credits
(Book ID: B1240)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. What is meant by Quality Audit? Explain the importance of Quality Audit. List the general
guidelines for carrying out a quality assurance audit.
2. How is the „human relations theory? different from „classical theory??
3. Mr.X is a manager in a large restaurant in one of the major cities in India. He knows that the
customers expect high overall quality from that restaurant. He wants to know whether his
restaurant?s services are meeting customer?s expectations. How can he check this? What are
the ways he can measure quality in his restaurant?
4. Write a note on the ISO 9000 series of Quality Standards and Malcolm Baldrige Criteria for
Business Performance Excellence.
5. Describe the various tasks which help to build a healthy association and partnership with the
suppliers.
6. Assume that you are a Quality manager in a large BPO company and you are thinking of
implementing TQM in your Company. What are the various barriers you may face for such
initiative? List out such barriers to Quality. How do you plan to overcome such barriers?
Answers coming soon…
Master of Business Administration
Semester III
QM0011 – Principles and Philosophies of Quality Management- 4 Credits
(Book ID: B1241)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a note on evolution of Quality.
2. Write a note on the following:
a. Cause and effect diagram
b. Control charts and
c. Pareto analysis
3. Describe “14 points” of Quality management given by Dr. Edwards Deming.
4. Describe the Philip Crosby?s “four absolutes of Quality”
5. Describe briefly the „5S? principles.
6. What are the objectives and features of MBNQA?
Answers coming soon…
Master of Business Administration
Semester III
QM0011 – Principles and Philosophies of Quality Management- 4 Credits
(Book ID: B1241)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe briefly the PDCA Cycle and its importance.
2. What is meant by “Design of experiments”? What are the salient features of Design of
experiments?
3. What is meant by Quality Circle? What are the significant characteristics and features of
Quality circle?
4. Describe the concept of “poka-yoke”.
5. Describe the eight pillars of Total Productive Maintenance.
6. What is meant by Six Sigma? What are the steps in implementing Six Sigma?
Answers coming soon…
Master of Business Administration
Semester III
QM0012 – Statistical Process Control & Process Capability- 4 Credits
(Book ID: B1242)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe briefly the Fishbone Diagram and Pareto chart.
2. Mention some of the Quality practices used in organizations. What is Statistical Process
Control?
3. What are the causes of variation in a process? Differentiate between ‘accuracy’ and
‘precision’?
4. What is a Control chart? Describe the structure and construction of control chart.
5. The following numbers indicates the number of defectives in 20 samples containing 2000
items:
425, 430, 216, 341, 225, 322, 280, 306, 337, 305, 356, 402, 216, 264, 126, 409, 193, 280,
389, 326
Calculate the values for central line and control limits for P chart and construct the control
chart.
6. Write a note on the following:
a. Pareto chart
b. Scatter diagram
Answers coming soon…
Master of Business Administration
Semester III
QM0012 – Statistical Process Control & Process Capability- 4 Credits
(Book ID: B1242)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Using data relating to 5 samples of 4 items each, calculate the control limits. Use X-bar & R
chart.
Samples
X1 X2 X3 X4 X5
Items
1 47 32 44 35 20
2 19 37 31 25 34
3 29 11 16 11 44
4 28 29 42 59 38
2. Explain the concept of process with an example. Write a brief note on SIPOC.
3. What is Normal distribution? What are the properties of Normal distribution?
4. Differentiate between process capability and process stability. Mention some of the major
uses of process capability analysis.
5. What is meant by acceptance sampling? Explain the various quality indices for acceptance
sampling plan.
6. Define process capability index. Differentiate between Cp and Cpk index.
Answers coming soon…
Master of Business Administration
Semester III
QM0013 – Quality Management Tools – 4 Credits
(Book ID: B1243)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Describe the various methods for gathering information.
2. Define “Quality Function Deployment (QFD)”? What are the features of QFD?
3. What is FMEA? Write a brief note on Risk Priority Number.
4. Write brief note on the following:
a. Quality loss function
b. Robust Design
5. What are check sheets? Illustrate with an example.
6. What is meant by „Voice of Customer?? How do you capture „voice of customer??
Answers coming soon…
Master of Business Administration
Semester III
QM0013 – Quality Management Tools – 4 Credits
(Book ID: B1243)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Differentiate between Quality Control and Quality Assurance.
2. When do you use Quality Control Charts? What are the types of Control charts?
3. Define the term „reliability?. What is its relevance in Quality? Mention the various
mathematical measures of reliability.
4. Write a brief note on the following:
a) Affinity diagram
b) Tree diagram
5. What is a process? Explain the concept of process mapping with an example.
6. Write brief note on the following:
a) Business Excellence Models
b) Business Process Re-engineering
Answers coming soon…
Master of Business Administration-MBA Semester 3
Project Management – PM0010 – 4 Credits
(Book ID: 1236)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain the following
a. Project Vs. Program Vs. Portfolio
b. Project work and Traditional functional work
Q.2 Compare Operation and project procurement. Also list and explain the project
procurement process.
Q.3 Describe the role of project managers in Human resource management and
communication management.
Q.4 If the optimistic estimate of an activity is 12 days & pessimistic estimate is 18 days.
What is the variance of this activity?
Q.5 Describe the following quality control tools:
a. Ishikawa diagram
b. Flow chart
c. Pareto chart
d. Scatter diagram
Q.6 List the benefits of WBS? Need for risk management in an organisation-comment.
Answers coming soon…
Master of Business Administration-MBA Semester 3
Project Management – PM0010 – 4 Credits
(Book ID: 1236)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Describe the various ways of representing network diagram logic. .
Q.2 Explain the following:
a. Organizational breakdown structure.
b. Cost breakdown structure
Q.3 If optimistic time for an activity is 5 days, estimated time to complete the activity 85
and most likely time 10 days. What is the variance of the activity?
Q.4 Explain the following types of contract:
a. Cost reimbursable and its variation
b. Fixed price and lump sum contract
c. Time & material contract
Q.5 Describe the factors to be considered when feasibility of a project is examined. Also
explain the various qualities that a good project management process encompasses.
Q.6 Describe the following project management approaches:
a. Critical chain project management approach
b. Event chain methodology approach
c. Incremental approach
d. Phased approach
Answers coming soon…
Master of Business Administration-MBA Semester 3
Project Management – PM0011 – 4 Credits
(Book ID: 1237)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain the following
a. Rolling wave planning
b. Decomposition
c. Precedence diagramming method
d. Dependency determination
Q.2 State and describe process of estimating resource & duration for the activity
Q.3 Describe the basic elements of a project plan.
Q.4 Complete the below mentioned chart :
Activity Pessimist
Most
likely optimist PERT Variance
A 20 12 10
B 30 25 18
C 105 80 56
D 200 145 85
E 145 112 89
Q.5 Describe inputs and outputs for the following processes
a. Determining resource requirement for each activity
b. Calculating time requirement for each activity.
Q.6 Describing the most important components of a project planning tool.
Answers coming soon…
Master of Business Administration-MBA Semester 3
Project Management – PM0011 – 4 Credits
(Book ID: 1237)
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Describe the five process groups and 9 knowledge areas of project management.
Q.2 List the inputs, outputs, tools and techniques for the vendor management process.
Q.3 The below example depicts the preparation of cake. Here, some of the
interdependent activities where some follow a particular order, whereas others are
performed independently.
Activity Preceding Activity
Estimate in
minutes
Start Start 0
D Start 4
Activity D,A 6
F D,A 7
E F,E 8
G F,E 5
B G 5
H H 7
C C,B 8
END 0
In the above mentioned example, a sequence of
events is maintained. Each of the Activity is
interdependent with the other. Using CPA determines
the critical path for the above and draw the CP
diagram.
Q.4 Write a paragraph on each:
a. Non-linear programming formulation
b. Integer programming formulation
Answers coming soon…
c. Dynamic programming formulation
d. Disjunction programming formulation
e. Linear programming formulation
Q.5 What is a business case? List the business related questions answered using a
business case.
Q.6 What is delay analysis? Explain the various types of delay analysis methodology.
Answers coming soon…
Master of Business Administration-MBA Semester 3
Project Management – PM0012 – 4 Credits
(Book ID: 1238)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Describe the types of tools and techniques used in cost management
Q.2 Describe various types of financial risks.
Q.3 If there is an initial investment of rupees 2000 and 3 years of positive cash flow of
rupees 700 each. The discount rate is 10%. What is the present value of each cash flow.
Year
Cash
Flow
Y1 2000
Y2 700
Y3 700
Y4 700
Q.4 What is credit risk appraisal? Explain the 5C’s of credit analysis
Q.5 Classify projects based on the ways they influence investment decision process.
Q.6 List the advantages and disadvantage of project finance.
Answers coming soon…
Master of Business Administration-MBA Semester 3
Project Management – PM0012 – 4 Credits
(Book ID: 1238)
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain Break-even analysis?
Q.2 Write short note on:
a. Payback period
b. Discounted cash flow
Q.3 List the various criterions to be considered before identifying a project for investment.
Q.4. A firm’s market value of liability is 400 Rs. And the market value of equity is 600Rs.
Cost of liability is 7% and corporate tax 30% & cost of equity is 15%. What will be the
weighted average cost of capital?
Q.5 Explain & compare Finance & Budget concept.
Q.6 Total cost of project is 250,000Cr. Expected return of project amount is 42,000 Cr.
What is the shortest payback period?
Answers coming soon…
Master of Business Administration-MBA Semester 3
Project Management – PM0013 – 4 Credits
(Book ID: 1239)
Assignment Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Write short notes on
a. McGregor’s theory
b. Maslow’s Theory
c. Precedence diagramming method Staffing Management Plan
d. Dependency determination
Q.2 Describe the following conflict resolution styles
a. Avoidant Approach
b. Accommodating Approach
c. Consensus Approach
d. Collaborative Approach
Q.3 List and explain in brief the key features of a project.
Q.4 Write a note on human resource planning.
Q.5 what do we mean by developing a project team process. Enumerate the 5 stages of
team development.
Q.6 List & explain the 3 major issues related to delegation which need close scrutiny.
Answers coming soon…
Master of Business Administration-MBA Semester 3
Project Management – PM0013 – 4 Credits
(Book ID: 1239)
Assignment Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain effect of an individuals of work environment
Q.2 Explain organizational chart and its various types.
Q.3 Describe the elements of enterprise environmental factors-the input to creating HR
plan process.
Q.4 Describe people management skills that a project manager should possess.
Q.5 Explain staffing management plan. Also describe Responsibility Assignment Matrix
Q.6 Why we need HR skills in a project manager-Comment
Answers coming soon…
Master of Business Administration
Semester III
OM0010 – Operations Management – 4 Credits
(Book ID: B1232)
Assignment – Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Do most of the principles, tools and techniques of Operations Management apply to both
manufacturing and service sectors? Justify with examples.
2. Both Manufacturing, as well as service industries has experienced far-reaching impact on
their operations because of ‘automation’. Explain with an example.
3. Is pay-back period analysis a measure of the investment’s profitability? Comment.
4. Time taken by three machines on five jobs in a factory is tabulated below in table below.
Find out the optimal sequence to be followed to minimise the idle time taken by the jobs on
the machines.
Job Machine 1
(M1)
Machine 2
(M2)
Machine 3
(M3)
A 6 8 7
B 4 5 3
C 5 5 7
D 3 4 6
E 4 3 4
5. Explain the method of work study and method study in the form of a flow chart. Differentiate
between work study and method study.
6. What is Failure? Explain with an example. What are the three main causes of failures?
Answers coming soon…
Master of Business Administration
Semester III
OM0010 – Operations Management – 4 Credits
(Book ID: B1232)
Assignment – Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. One of the serious drawbacks of Indian manufacturing organisations compared to their
counterparts in Japan and Korea was the ‘predominant’ domestic focus in their approach to
business. Elucidate. Site an example.
2. The entire world can be perceived today as a ‘Global Village’, wherein economic events in one
country promptly affect other countries. Explain the statement citing an example.
3. List the assumptions on which Break Even Analysis is based. Explain breakeven point with a
sketch.
4. List out the reasons why International companies come to developing countries and locate
their business. Name few such companies and their locations in India.
5. Define Statistical Quality Control and explain the various methods associated with it.
6. An employee’s workplace environment is a key determinant of their level of productivity.
Comment. List the workplace environment factors effecting workforce productivity.
Answers coming soon…
Master of Business Administration
Semester III
OM0011 – Enterprise Resource Planning – 4 Credits
(Book ID: B1233)
Assignment – Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.
Why are ERP systems said to be flexible? Explain with an example.
Q2. Explain with an example the concept of supply chain management?
Q3. Differentiate between Open Source and Commercial ERP. Briefly explain the
key principles to a proper ERP system selection process.
Q4. What is ATO and how is it different from ETO? List the advantages of
CAD/CAM.
Q5. How does the plant maintenance module help in achieving competitiveness?
Write a note of Quality Management.
Q6. Explain the working of Warehouse Management and Purchase department
with an example.
Answers coming soon…
Master of Business Administration
Semester III
OM0011 – Enterprise Resource Planning – 4 Credits
(Book ID: B1233)
Assignment – Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What is web ERP? What are its benefits? List out the different modules under
ERP Inventory management.
Q2. Briefly explain the functionalities of CRM sub modules. List out the benefits of
CRM Systems.
Q3. Illustrate the role of ERP systems in Human Resources. List out the benefits of
Human Resource management systems.
Q4. Describe how you would go about the different phases of the ERP
implementation lifecycle, if it were being done in your company.
Q5. Discuss briefly about JD Edward’s and PeopleSoft’s applications and their
various modules.
Q6. What is BAPI? Why BIAP is considered as commanding tool in the SAP
consultant’s toolkit?
Answers coming soon…
Master of Business Administration
Semester III
OM0012 – Supply Chain Management – 4 Credits
(Book ID: B1234)
Assignment – Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. How has the concept of Supply Chain Management evolved over the years?
Depict in chronological order.
Q2. Customer service is vital for Logistics operations. Discuss.
Q3. “The utility of forecasts can be enhanced through collaborative forecasting
among supply chain partners.” Explain?
Q4. Lack of co-ordination in a Supply Chain leads to deterioration of service and an
increase in cost within the Supply Chain.” Explain
Q5. Elaborate the concept of ‘Supply Chain Management and its integration with
the ‘quality consciousness movement’.
Q6. Give a brief introduction on all steps involved in Procurement process?
Answers coming soon…
Master of Business Administration
Semester III
OM0012 – Supply Chain Management – 4 Credits
(Book ID: B1234)
Assignment – Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain briefly assessment tool.
Q2. Analyse how Time based Process Mapping (TBPM) facilitates in analysing
various activities visually.
Q3. Discuss the different eras of Supply Chain Management. Sketch the traditional
objectives of SCM.
Q4. “New information technologies have become critical to compete and create
competitive advantages to a firm.” Give a brief description on this topic.
Q5. Briefly explain the impact of Reverse Supply Chain Management on
profitability.
Q6. List down the impact of Information Technology in Supply Chain Management.
Answers coming soon…
Master of Business Administration
Semester III
OM0013 – Advanced Production and Operations Management – 4 Credits
(Book ID: B1235)
Assignment – Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Devise a Manufacturing Strategy plan for a startup automobile company, Bharath Car Audio,
which specializes in Car Audio Equipment.
2. With examples show how operational strengths can be used effectively as competitive
weapons.
3. Explain with appropriate sketches evolution of production systems starting from guild systems
to current automation stage.
4. List out the inventory decision rules for MRP. Explain the basic strategies for CRP.
5. Enumerate the importance of customer population in the waiting lines. Explain the multi-server
model.
6. Analyse the difference between Mass Production and Toyota Production System.
Answers coming soon…
Master of Business Administration
Semester III
OM0013 – Advanced Production and Operations Management – 4 Credits
(Book ID: B1235)
Assignment – Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Take an example of any product or service industry and explain the factors considered while
taking the decision on plant location.
2. Explain briefly the current trends in Operations Management.
3. Imagine you are a manager of ABC company manufacturing 4 wheelers. Write a small briefing
to management regarding what is benchmarking, why they should benchmark and what can
they benchmark.
4. What is Flexible Manufacturing System? How does it help in improving the manufacturing
process?
5. Name and explain the different types of plant layouts by providing examples for each.
6. Explain the ingredients of a Business Process.
Answers coming soon…
Master of Business Administration
Semester III
ML0010 – Warehousing and Supply Chain Management – 4
Credits
(Book ID: B1224)
Assignment
Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Define globalization. What are the driving forces of globalization?
Q2. What are the three basic operating models of SCM?
Q3. Discuss the objectives of category management in retail. How is category
management different from brand management?
Q4. State with its relevance the 9 principles of SCM.
Q5. Give a note on retail transport and retail warehousing.
Q6. How is inventory management and vendor management beneficial to
warehousing and SCM?
Answers coming soon…
Master of Business Administration
Semester III
ML0010 – Warehousing and Supply Chain Management – 4
Credits
(Book ID: B1224)
Assignment
Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What is warehouse layout plan? Explain its importance?
Q2. Explain in detail the various aspects involved in assortment planning.
Q3. For a retailer, what factors influence stock related decisions? Explain.
Q4. In retail operations, how does SCM help and what role does it play?
Q5. What do you mean by asset management? Explain its importance in supply
chain.
Q6. What is multi-location inventory model? Is it beneficial for retail? Justify your
answer.
Answers coming soon…
Master of Business Administration
Semester III
ML0011 – Buying and Merchandising – 4 Credit
(Book ID: B1225)
Assignment
Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Explain merchandise concepts, technologies and systems.
Q2. How is product lines developed and presented in retail with relevance to buying
and merchandising?
Q3. Differentiate:
a) Installment purchase and loan method of purchasing
b) Asset sales and entity sales
Q4. Write notes on a) International buying b) Bulk buying.
Q5. Explain the various buying techniques.
Q6. Identify the CRM prospects and problems that are seen in retail environment.
Answers coming soon…
Master of Business Administration
Semester III
ML0011 – Buying and Merchandising – 4 Credit
(Book ID: B1225)
Assignment
Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Discuss the various buying concepts.
Q2. How to plan and control merchandise budgets? Mention some merchandising
perspectives on pricing.
Q3. ABC Merchandisers want to develop and present their product lines in unique
ways that will help them outweigh their competitors. How can they do it? Will
global sourcing will help?
Q4. Which are the various competitive buying procedures? Explain.
Q5. Is it necessary to investigate seller’s business and to know the buyer’s motives
especially in retail sector? Validate your answer.
Q6. Savitha, a MBA student, is interested in retail specialisation subjects. She
aspires to pursue a career in retail especially related with merchandising. Do
you see any career prospects for Savitha for the areas that she is interested in?
Please advice.
Answers coming soon…
Master of Business Administration
Semester III
ML0012 –Store Operations- 4 Credits
(Book ID: B1226)
Assignment
Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. How does store layout and store design contribute in retail business? Explain.
Q2. What legal procedures exist to handle customers in retail environment?
Q3. Elaborate on the role played by IT applications in retail stores.
Q4. What tasks does a retailer have to carry out in inventory management? Assess
the importance of various inventory levels.
Q5. How can we classify retail stores? What are the different types of retail store
operations?
Q6. Is strategic planning helpful for a retail store? Justify. What are the steps
involved in it?
Answers coming soon…
Master of Business Administration
Semester III
ML0012 –Store Operations- 4 Credits
(Book ID: B1226)
Assignment
Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. What are the pricing objectives in retail stores? What are the elements of retail
price?
Q2. How does a retailer carry out profit planning in his/her retail stores? What are
the key business ratios that would be available for financial analysis?
Q3. Is promotion essential in retail? Explain how retailer can select an appropriate
promotion mix for his/her store.
Q4. Give short notes on ethics in retailing and retailers’ corporate social
responsibilities.
Q5. Explain the HR oriented functions in retail stores.
Q6. What is the importance of CRM in retail stores? Explain
Answers coming soon…
Master of Business Administration
Semester III
ML0013 – Retail IT Management – 4 Credits
(Book ID: B1227)
Assignment
Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Explain the importance and benefits of IT in Retail Management.
Q2. What is RFID? Explain how RFID works.
Q3. Explain any two factors affecting IT in Retail.
Q4. What’s the future of IT databases and networks in retail?
Q5. What are the types of Retail IT Hardware Equipments? Describe about “Digital
Displays” and “Hand Held Terminal”.
Q6. What are the criteria to be considered while deciding IT solution for Retail
business?
Answers coming soon…
Master of Business Administration
Semester III
ML0013 – Retail IT Management – 4 Credits
(Book ID: B1227)
Assignment
Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Explain the meaning of competency management and its framework.
Q2. Is there any need for IT in retail management? If yes, what are the benefits of
IT in retail? Justify your answer.
Q3. What are the preliminary steps and goals while conducting an HR audit?
Explain.
Q4. How do security tags and deactivators help in managing retail activities?
Q5. How is system vulnerability and hazards an issue in retail management?
Q6. Discuss the impact of IT on individuals, their health and safety.
Answers coming soon…
Master of Business Administration
Semester III
MK0010 – Sales, Distribution And Supply Chain Management – 4 Credits
(Book ID: B1220)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the Importance of Sales Management and list the responsibilities of
sales personnel
Q2. List the major differences between Formal and informal organizations
Q3. Explain the various steps involved in the formulation of sales strategies
Q4. List the differences between hard sell and soft sell strategies
Q5. Discuss the various methods used for sales forecasting
Q6. Explain the various steps involved in recruitment process
Answers coming soon…
Master of Business Administration
Semester III
MK0010 – Sales, Distribution And Supply Chain Management – 4 Credits
(Book ID: B1220)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1 Write a short note on various modes of compensating the sales force
Q2 Write a short note on challenges faced by international sales managers
Q3. List and explain the various components of physical distribution management
Q4. Explain the various functional areas of logistics
Q5. Discuss the various types of vertical marketing system
Q6. Explain the benefits and drawbacks of inventory holding
Answers coming soon…
Master of Business Administration
Semester III
MK0011 – Consumer Behaviour – 4 Credits
(Book ID: B1221)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the role of consumer behaviour and its Applications in Marketing
Q2. List the requirements for effective Segmentation .Write a short note on product
positioning
Q3. Explain the term Brand Personality. Write a short note on brand image
Q4. Describe the various factors that Distort Individual Perception
Q5. Discuss the Involvement and different types of Consumer Behaviour
Q6. Write a short note on functions of attitude
Answers coming soon…
Master of Business Administration
Semester III
MK0011 – Consumer Behaviour – 4 Credits
(Book ID: B1221)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Describe the different factors that Inhibit Relationship between Beliefs, Feelings and
Behaviour
Q2. Explain the term Marketing Communication Flow. List the differences between an
external flow and an internal flow in Marketing communication
Q3. Describe the characteristics of different types of communications systems
Q4. Explain the term cross-cultural influences. Discuss the importance of such
influences for marketers?
Q5. Discuss the significance of non-verbal communications in study of consumer
behaviour
Q6. Discuss the importance of word-of-mouth communications in marketing
Answers coming soon…
Master of Business Administration
Semester III
MK0012 – Retail Marketing – 4 Credits
(Book ID: B1222)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the role of retail sector in fostering the growth of Indian economy
Q2. List the differences between organised and unorganized retailing in Indian
context.
Q3. Describe the characteristics that define the new age consumers
Q4. List the factors that affect the consumer buying decisions.
Q5. List the factors that influence retail store image. Write short note on visual
merchandising.
Q6. Explain the limitations of Market Segmentation
Answers coming soon…
Master of Business Administration
Semester III
MK0012 – Retail Marketing – 4 Credits
(Book ID: B1222)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Briefly discuss the channel strategies adopted by the retailers. List the different
factors that retailers consider while selecting a channel
Q2. Discuss the role of internet selling in retail industry
Q3. Write a short note on Cross merchandising
Q4. Discuss the significance of proper merchandise presentation
Q5. List the differences between Mark-up and Mark-down Pricing
Q6. List the major differences between relationship marketing and transactional
marketing
Answers coming soon…
Master of Business Administration
Semester III
MK0013 – Market Research – 4 Credits
(Book ID: B1223)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1.Discuss the role of Marketing research in decision-making
Q2. Explain the term sales forecasting. List the various steps involved in sales
forecasting
Q3.List the functions of marketing information system.
Q4. Write a short note on the various components of MDSS.
Q5.List the differences between Causal and Experimental design
Q6.Explain the advantages and disadvantages associated with primary data.
Answers coming soon…
Master of Business Administration
Semester III
MK0013 – Market Research – 4 Credits
(Book ID: B1223)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the advantages and disadvantages of focus group interviews
Q2. List the major differences between quantitative and qualitative research.
Q3. Explain the benefits of audit technology
Q4. Explain the term opinion research. List the limitations of opinion research
Q5. Explain the significance of Scaling in Marketing Research .List the different types
of scale
Q6. List the different Steps involved in Data Processing
Nov/Winter 2011
Master of Business Administration – MBA Semester III
MI0033 – Software Engineering – 4 Credits
Assignment – Set- 1 (60 Marks)
Answer all the questions
Q1. Quality and reliability are related concepts but are fundamentally different
in a number of ways. Discuss them.
Q2. Discuss the Objective & Principles Behind Software Testing.
Q3. Discuss the CMM 5 Levels for Software Process.
Q4. Discuss the Water Fall model for Software Development.
Q5. Explain the Advantages of Prototype Model, & Spiral Model in Contrast to
Water Fall model.
Q6. Explain the COCOMO Model & Software Estimation Technique.
Nov/Winter 2011
Master of Business Administration – MBA Semester
III
MI0033 – Software Engineering – 4 Credits
Assignment – Set- 2 (60 Marks)
Answer the Following ( 6 * 10 = 60 Marks )
Q1. Write a note on myths of Software.
Q2. Explain Version Control & Change Control.
Q3. Discuss the SCM Process.
Q4. Explain
i. Software doesn’t Wear Out.
ii. Software is engineered & not manufactured.
Q5.Explain the Different types of Software Measurement Techniques.
Q6.Write a Note on Spiral Model.
Nov/Winter 2011
Nov/Winter 2011
Master of Business Administration – MBA Semester III
MI0034 – Database Management System – 4 Credits
Assignment – Set- 1 (60 Marks)
Answer all the questions
Q1. Differentiate between Traditional File System & Modern Database System?
Describe the properties of Database & the Advantage of Database?
Q2. What is the disadvantage of sequential file organization? How do you
overcome it? What are the advantages & disadvantages of Dynamic Hashing?
Q3. What is relationship type? Explain the difference among a relationship
instance, relationship type & a relation set?
Q4. What is SQL? Discuss.
Q5. What is Normalization? Discuss various types of Normal Forms?
Q6. What do you mean by Shared Lock & Exclusive lock? Describe briefly two
phase locking protocol?
Nov/Winter 2011
Master of Business Administration – MBA Semester III
MI0034 – Database Management System – 4 Credits
Assignment – Set- 2 (60 Marks)
Answer all the Questions
Q1. Define Data Model & discuss the categories of Data Models? What is the
difference between logical data Independence & Physical Data Independence?
Q2. What is a B+Trees? Describe the structure of both internal and leaf nodes of a
B+Tree?
Q3. Describe Projection operation, Set theoretic operation & join operation?
Q4. Discuss Multi Table Queries?
Q5. Discuss Transaction Processing Concept? 10.2 Describe properties of
Transactions?
Q6. Describe the advantage of Distributed database? What is Client/server Model?
Discuss briefly the security and Internet violation?
Nov/Winter 2011
Master of Business Administration – MBA Semester III
MI0035 – Computer Network – 4 Credits
Assignment – Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain all design issues for several layers in Computer. What is connection –
oriented and connectionless service? [10 Marks]
Q.2 Discuss OSI Reference model. [10 Marks]
Q.3 Describe different types of Data transmission modes. [10 Marks]
Q.4 Define Switching. What is the difference between circuit switching and Packet
Switching? [10 Marks]
Q.5 Classify Guided medium (wired).Compare fiber optics and copper wire. [10 Marks]
Q.6 What are different types of satellites? [10 Marks]
Nov/Winter 2011
Master of Business Administration – MBA Semester III
MI0035 – Computer Network – 4 Credits
Assignment – Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Write down the features of Fast Ethernet and Gigabit Ethernet. [10 Marks]
Q.2 Differentiate the working between pure ALOHA and slotted ALOHA. [10 Marks]
Q.3 Write down distance vector algorithm. Explain path vector protocol. [10 Marks]
Q.4 State the working principle of TCP segment header and UDP header. [10 Marks]
Q.5 What is IP addressing? Discuss different classes of IP Addressing. [10 Marks]
Q.6 Define Cryptography. Discuss two cryptographic techniques. [10 Marks]
Nov/Winter 2011
Master of Business Administration – MBA Semester III
MI0036 – Business Intelligence Tools – 4 Credits
Assignment – Set- 1 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Define the term business intelligence tools? Briefly explain how the data
from one end gets transformed into information at the other end? [10 Marks]
Q. 2 what do you mean by data ware house? What are the major concepts and
terminology used in the study of data warehouse? [10 Marks]
Q.3 what are the data modeling techniques used in data warehousing
environment? [10 Marks]
Q.4 Discuss the categories in which data is divided before structuring it into
data ware house? [10 Marks]
Q.5 Discuss the purpose of executive information system in an organization?
[10 Marks]
Q.6 Discuss the challenges involved in data integration and coordination
process?
[10 Marks]
Nov/Winter 2011
Master of Business Administration – MBA Semester III
MI0036 – Business Intelligence Tools – 4 Credits
Assignment – Set- 2 (60 Marks)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 Explain business development life cycle in detail? [10 Marks]
Q.2 Discuss the various components of data warehouse? [10 Marks]
Q.3 Discuss data extraction process? What are the various methods being used
for data extraction? [10 Marks]
Q.4 Discuss the needs of developing OLAP tools in details? [10 Marks]
Q.5 what do you understand by the term statistical analysis? Discuss the most
important statistical techniques? [10 Marks]
Q.6 what are the methods for determining the executive needs? [10 Marks]
Answers coming soon…
Master of Business Administration
Semester III
IB0010 – International Financial Management – 4 Credits
(Book ID: B1198)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. What are the functions of future markets?
2. Explain the concept of Interest rate parity.
3. a) What are the features of International Finance?
b) Write a note on International Financial Institutions.
4. What is meant by Balance of Payment? What are the key components of Balance of
payments?
5. a) Define arbitrage.
b) Write a note on swap contracts.
6. Briefly explain the three types of Foreign exchange exposures.
Answers coming soon…
Master of Business Administration
Semester III
IB0010 – International Financial Management – 4 Credits
(Book ID: B1198)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. How do you compute cost of equity capital and the weighted cost of capital?
2. What are the challenges in foreign investment analysis?
3. Write a brief note on Euro markets.
4. Explain the two forms of the Purchasing Power Parity (PPP) theory.
5. What is meant by Global Depository Receipt (GDR)? What are the advantages of GDR?
6. Suppose that a foreign project has a beta of 0.85, the risk free return is 12% and the required
return on the market is estimated at 19%. What is the cost of capital for the project?
Answers coming soon…
Master of Business Administration
Semester III
IB0011 – International Marketing – 4 Credits
(Book ID: B1199)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Explain the importance of distribution in international marketing.
2. Explain briefly the following: (a) Joint Ventures (b) Direct investment
3. Write a note on International market segmentation.
4. How is international marketing different from domestic marketing?
5. Describe the important classical trade theories.
6. What are the different pricing strategies used in international market?
Answers coming soon…
Master of Business Administration
Semester III
IB0011 – International Marketing – 4 Credits
(Book ID: B1199)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. Write a brief note on international market research.
2. Explain the role of advertising in international business. What are the various advertising
media used in international marketing?
3. Describe how culture affects the international marketing.
4. What is meant by trade barrier? Explain the types of trade barriers.
5. Write a brief note on export pricing and costing.
6. Write brief notes on the following:
(a) International Monetary Fund
(b) World Bank
Answers coming soon…
Master of Business Administration
Semester III
IB0012 – Management of Multinational Corporations – 4 Credits
(Book ID: B1200)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. What is globalization? Explain the impact of globalization on world economy.
2. What are the challenges and opportunities faced in international business management?
3. Give the definition of “international business”. What are the objectives of international
business?
4. Differentiate between micro and macro environment with respect to international business.
5. (a) Explain the theory of absolute advantage with respect to international trade.
(b) What is meant by core competency? Explain.
6. What is the meaning of Multinational Corporation? What are the types of MNCs?
Answers coming soon…
Master of Business Administration
Semester III
IB0012 – Management of Multinational Corporations – 4 Credits
(Book ID: B1200)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. What is meant by international technology transfer?
2. Explain the following:
(a) Comparative cost theory
(b) Porter?s competitive advantage of nations theory
3. What is the meaning of „management style?? Differentiate between management styles of USA
and Japan?
4. Write a brief note on International organizational structures of International corporations.
5. Describe the various strategic issues in International Operations Management.
6. Explain the ethical issues in international management.
Answers coming soon…
Master of Business Administration
Semester III
IB0013 – Export Import Management – 4 Credits
(Book ID: B1201)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. What are the motives of international business? Describe in brief.
2. Differentiate the different steps to be taken for establishment of Export-Import firm.
3. Explain the role of clearing and forwarding agents in the successful execution of an export
order.
4. JDL, an exporter from India, wants to export the following to a buyer in the USA:
Product A: 300 Boxes
Product B: 200 Boxes
Product C: 400 Boxes
Product D: 50 Boxes
Prepare the packing list for the same. Refer the format of packing list given in the
handbook.
5. ABC Exports who is a seller (drawer) from India wants to export a product to a buyer in
European country. Prepare a bill of exchange for the value of 10000 pounds. The
exporter’s bank is “HS Bank”. Other details to be assumed.
You can refer the format of “Bill of exchange” given in the handbook.
6. List the relevant documents needed by a bank to issue Bank’s Certificate?
Answers coming soon…
Master of Business Administration
Semester III
IB0013 – Export Import Management – 4 Credits
(Book ID: B1201)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
1. What is meant by cargo risk? What are the types of marine losses?
2. Write brief notes on: (a) “Exchange risk” and (b) “Product liability risk” with respect to Export
Import business.
3. Write a brief note on credit risk insurance.
4. “PURE Exports”, an exporter from India, wants to export the following to a buyer in the Japan:
Product A: 300 Boxes
Product B: 500 Boxes
Prepare the packing list for the same. Refer the format of packing list given in the
handbook.
5. What is Bill of Lading? Explain with an example. (Refer the format given in the handbook).
6. UV India wants to export the “Men’s shirts” to a buyer in Srilanka. The following is the
description of Goods:
No. & Kind of packages : 12 CTN
Description of goods : “100% cotton knitted Men’s shirt”
Quantity : 1000 PCS
Total Amount : Rs. 500000
The address of consignee is:
K-Sports
PT Building, Galle Face Centre Road
Colombo, Sri Lanka.
Prepare a commercial invoice for the above details.
Answers coming soon…
Master of Business Administration
Semester III
MU0010 –Manpower Planning and Resourcing – 4 Credits
(Book ID: B1228)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the benefits of manpower demand forecasting?
Q2. Distinguish between internal and external sources of recruitment.
Q3. Explain the different levels of talent engagement.
Q4. How does Human Resource Accounting help the organization in its effort for
development of employees?
Q5. Describe knowledge management.
Q6. Ms. Lalita Singh has joined Triumphant India Private Limited. As an HR
Manager, how would you prepare an induction programme for her?
Answers coming soon…
Master of Business Administration
Semester III
MU0010 –Manpower Planning and Resourcing – 4 Credits
(Book ID: B1228)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the steps involved in manpower planning?
Q2. What are the major hindrances that one encounters while carrying out
manpower planning?
Q3. Describe the different types of selection interviews.
Q4. What benefits does an organization get out by setting up an academy?
Q5. Describe the major approaches of talent development.
Q6. Mr. Aravind works at K&D Company. Recently two fellow team members were
shifted to another team and their work was handed over to him. This affected
his performance and also left him dissatisfied. Finally, he forwarded his
resignation letter to the HR Department. The HR Manager decided to conduct
an exit interview with Mr. Aravind. What questions do you think that the HR
manager would want to ask Mr.Aravind?
Answers coming soon…
Master of Business Administration
Semester III
MU0011 –Management and Organizational Development – 4 Credits
(Book ID: B1229)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. State the characteristics of organizational culture.
Q2. Explain the life cycle of resistance to organizational change in detail.
Q3. What are the three levels of work groups?
Q4. What are the goals of sensitivity training?
Q5. Suppose a cement industry wants to form a Quality Circle. What would be the
criteria that you would set to form it? What are the benefits that you see in
forming a quality circle?
Q6. What is the role of power and politics in the practice of OD?
Answers coming soon…
Master of Business Administration
Semester III
MU0011 –Management and Organizational Development – 4 Credits
(Book ID: B1229)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Distinguish between management and administration.
Q2. What are the characteristics of organizational development?
Q3. Explain team building interventions.
Q4. What are the major types of changes in an organization?
Q5. What are the five different types of OD practitioner styles?
Q6. Suppose you are an OD practitioner. What are the challenges that you have be
prepared for while carrying out organization development?
Answers coming soon…
Master of Business Administration
Semester III
MU0012 –Employee Relations Management – 4 Credits
(Book ID: B1230)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the different leadership styles that are adopted by managers as per
the Managerial Grid Model?
Q2. Every organisation faces disciplinary problems from employees. Explain the
major types of disciplinary problems faced in organisations.
Q3. How are trade unions classified?
Q4. What are the provisions of the Factories Act 1948 that ensure social security
measures of workmen in a factory?
Q5. Describe the different systems in an organisation that use Employee Relation
Management tools.
Q6. Suppose you are the HR Manager of a software company that is facing severe
financial loss due to recession. What action would you take to keep your
employees positive and motivated?
Answers coming soon…
Master of Business Administration
Semester III
MU0012 –Employee Relations Management – 4 Credits
(Book ID: B1230)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the four strategy levels in an organization?
Q2. What are the reasons for maintaining good industrial relations in an
organization?
Q3. What are the benefits that an organization enjoys by implementing employee
participation?
Q4. Explain the challenges that international employees encounter.
Q5. What are the components of a Human Resource Information System?
Q6. Imagine yourself as the HR Manager of a steel company and you find that for
members of the production team in your organisation are in conflict and this
has affected the productivity of the team. What steps will you take to resolve
the conflict and improve the team productivity?
Answers coming soon…
Master of Business Administration
Semester III
MU0013 –HR Audit- 4 Credits
(Book ID: B1231)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the components of human resource development audit?
Q2. Explain the audit of human resource function.
Q3. Explain the linkages between HR Audit and business functions.
Q4. What are the main objectives of Human Resource Planning?
Q5. Write a short note on employee orientation programme.
Q6. What are the reasons for implementing the human resource scorecard?
Answers coming soon…
Master of Business Administration
Semester III
MU0013 –HR Audit- 4 Credits
(Book ID: B1231)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Write a short note on focus groups.
Q2. Explain the different types of competencies with examples.
Q3. What are the trends in HR audit seen in Indian scenario?
Q4. Elaborate on the need for Human Resource Audit.
Q5. Explain how audit of training is conducted.
Q6. Elaborate on the different aspects work place policies and practices to be
considered by the employers.
Winter/November -2011
Master of Business Administration in Healthcare Services
Semester 3
MH0051 – Health Administration (4 Credits)
(Book ID: B1212)
Assignment Set- 1 (Marks 60)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1. Write short notes on the following:
i. Communicable disease problem in India. [5 Marks]
ii. Nutritional problem in India. [5 Marks]
Q.2. Explain National Health Planning in detail. [10 Marks]
Q.3. Explain in detail the types of epidemiological studies. [10 Marks]
Q4. Write short notes on the following:
iii. Levels of health care delivery system in India [5 Marks]
iv. Goals and objectives of National health policy 2002. [5 Marks]
Q5. How useful do you think would be the following programs to people in the rural areas?
i. National Malaria Eradication Program. [5 Marks]
ii. National Rural Health Mission. [5 Marks]
Q6. Ms. Varuna Rajasundaram is 65 years of age and she lives in a village called Anugram.
Due to her advancing age her eye sight started declining to a great extent that she had to do
something about it or she would lose her eye sight permanently. Which Government
program do you think would be helpful to Ms. Varuna Rajasundaram and why do you think
so? [10 Marks]
Winter/November -2011
Master of Business Administration in Healthcare Services
Semester 3
MH0051 – Health Administration (4 Credits)
(Book ID: B1212)
Assignment Set- 2 (Marks 60)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Mrs. Anandi Muthappa belongs to a low middle income group and she lives in a tier II
city. She just gave birth to a female baby. What do you think are the nurturing program of the
Government of India for the new born. Explain those programs in detail. [10 Marks]
Q2. Write short notes on:
i. Stress and co-occurring diseases. [5 Marks]
ii. Occupational diseases. [5 Marks]
Q3. What are the steps in disaster management? [10 Marks]
Q4. With reference to International Health Regulation, explain global alert and response. [10
Marks]
Q5. Explain healthcare delivery system in India and its functions in detail. [10 Marks]
Q6. Explain different types of health insurance policies in India [10 Marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 3
MH0052 – Hospital Organization, Operations and Planning
(4 Credits)
(Book ID: B1213)
Assignment Set- 1 (Marks 60)
Note: Each question carries 10 Marks. Answer all the questions.
Q.1 a. Explain the differences between formal and informal organizations. [5 Marks]
b. What are the characteristics of a hospital organization? [5 Marks]
Q2. Explain hospital administration. [10 Marks]
Q3. Hannah Healthcare is planning to open a hospital in North Bangalore region. For this
purpose they have brought together a team of experts.
A. Who are the team of experts who constitute the hospital planning? [5 Marks]
B. What are the principles of hospital planning? [5 Marks]
Q.4. Explain the various ward designs. Explain them with diagrams. [10 Marks]
Q5. Write short notes on:
i. OPD [5 Marks]
ii. Accident and emergency services [5 Marks]
Q6. If you are called be the infrastructural consultant for setting up a NICU in a 5 year old
multispecialty hospital, what are the planning considerations of NICU that you would present
to the Managing Board? [10 Marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 3
MH0052 – Hospital Organization, Operations and Planning
(4 Credits)
(Book ID: B1213)
Assignment Set- 2 (Marks 60)
Note: Each question carries 10 Marks. Answer all the questions.
Q1. Explain about the Central Billing Department in detail. [10 Marks]
Q2. Mr. Arun kumar met with a road traffic accident in the Bangalore Chennai Highway. He
was rushed to many small hospitals where treatment was refused, and finally was admitted
to Crancare Healthcare. Crancare Healthcare took the patient into the emergency and for
the first half an hour did not start any treatment. The injured one’s relatives insisted and
finally after so much persuasion the treatment started. Mr. Arun Kumar was in the ICU for 5
days and eventually passed away. The patients’ relatives filed a case against the hospital for
medical negligence.
a. What is the name given to Mr. Arun Kumar’s medical record? [2 Marks]
b. According to the records retention policy in the MRD, how many years should they
retain Mr. Arun Kumar’s Medical record? [2 Marks]
c. Explain the method to retain files of Mr. Arun Kumar’s kind. [2 Marks]
d. What is the procedure for court attendance? [2 Marks]
e. What is the retention time of inpatient medical records that does not require to be
produced in the Court of Law? [2 Marks]
Q3. a. Explain the objectives of hospital pharmacy. [5 Marks]
b. Write short notes on Drug Therapeutic Committee. [5 Marks]
Q4. Explain CSSD and its activities in detail. [10 Marks]
Q5. Mr. Amithaab has been recruited as the Housekeeping manager of Vijayam Hospital.
Winter/November 2011
What are the possible work that he need to allocate in the hospital. Outline the various
housekeeping activities in the hospital. [10 Marks]
Q6. Ms. Margret is the executive secretary to the CEO . She is sending an e-mail to the
following group of people for a meeting that is pre-scheduled.
i. Dr. Narayanan N – CEO
ii. Mr. Krishnamurthy P.K. – Hospital Administrator
iii. Dr. Kiran Kumar – Medical Superintendent
iv. Mrs. Lilly Ivan – Nursing Superintendent
v. Ms. Ramya Kumari – Assistant Administrator
vi. Mr. Robert Antony – CFO
vii. Mr. Sathyanarayan Nair – HR Head
Answer the following questions, based on the details given above:
a. Find out the name of the committee that Ms. Margret is calling for. [2 Marks]
b. What is the purpose of this committee? [4 Marks]
c. What are the specific functions of this committee? [4 Marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 3
MH0053 – Hospital and Healthcare Information Management (4 Credits)
(Book ID: B1214)
Assignment Set- 1 (Marks 60)
Q.1.Discuss the various functions performed by Health information professional [10 Marks]
Q.2. Write short notes on Goals of HMIS [10marks]
Q.3. Discuss the functions of radiology department [10 Marks]
Q.4. Mr. Lokesh after completing his MBA HCS course, got job
as a health information officer in Medical trust hospital in Ernakulum, Kerala.
[10 marks]
(a) Who will report to him?
(b) What all will be his duties/responsibilities
(c) Prepare a chart of organization of Health Information Department by staff.
Q5.Write short notes on role of nurses in system development Life Cycle [10 marks]
Q6. Explain and describe [10 marks]
(a) CBHI
(b) SRS
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 3
MH0053 – Hospital and Healthcare Information Management (4 Credits)
(Book ID: B1214)
Assignment Set- 2 (Marks 60)
Q. 1. Explain E- health. [10 Marks]
Q.2. Discuss the process of Medical audit with a diagram [10 Marks]
Q.3. Describe the various benefits of PACS [10 Marks]
Q.4. what are the steps involved Risk management process. Explain all the steps [10
Marks]
Q.5.Kirloskar hospital in Nasik, Maharashtra is a 200 bedded hospital and it is getting
difficult for them to keep all the medical records manually in hard copies so, the
administrator suggested implementing EMR in their hospital. The management is not
very sure about how to choose EMR. Write short notes on how to choose and install
EMR [10 marks]
Q6. Explain the significance of Clinical Information system [10 marks]
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 3
MH0054 – Finance, Economics and Materials Management in
Healthcare Services (4 Credits)
(Book ID: B1215)
Assignment Set- 1 (Marks 60)
Q.1. Write short notes on the following [10 marks]
(a) Balance sheet
(b) Fixed assets and Intangible assets
Q.2 Discuss Health Insurance [10 marks]
Q.3.Categorise costs and Explain each [10 Marks]
Q.4.What is the scope of financial management in hospitals? [10 Marks]
Q.5.Chinmaya Mission trust hospital is charity health organization, what do you think
are the Service taxes on this hospital? Will this hospital gets any tax benefits?
Discuss. [10 marks]
Q6. Describe the following [10 marks]
1. Controllership
2. Treasurership
Winter/November 2011
Master of Business Administration in Healthcare Services
Semester 3
MH0054 – Finance, Economics and Materials Management in
Healthcare Services (4 Credits)
(Book ID: B1215)
Assignment Set- 2 (Marks 60)
Q.1. Write short notes on objectives of planning commission [10 marks]
Q.2. what are the three major types of health planning, describe them [10 marks]
Q.3. Discuss various forms of markets [10 Marks]
Q.4. Write short notes on the following: [10 Marks]
(a) Cost-benefit analysis.
(b) Cost- utility analysis
Q.5. Surya enterprises is planning to merge with Surya hospitals for construction o f a
200 bedded Cardiac hospital, What do you think are the advantages of
incorporation of the hospital? [10 marks]
Q6. Explain the role of Health Economics in Health care Industry [10 Marks]
Answers coming soon…
Master of Business Administration
Semester III
MF0010 –Security Analysis & Portfolio Management- 4 Credits
(Book ID: B1208)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the modes of investment
Q2. This distribution of returns for share Y and the market portfolio M is given below
Returns (%)
Probability Y Z
0.30 30 -10
0.40 20 20
0.30 0 30
You are required to calculate the expected return of security Y and the market portfolio, the
covariance between the market portfolio and security Y and beta for the security.
Hint:ERp= 17 ; Covariance PM = – 168.0 ; Beta= -0.636
Q3. Briefly explain the Dow Theory
Q4. Explain the strategies for overcoming psychological biases
Q5. List the major types of investment risks.
Q6. How are the factors identified for APT?
Answers coming soon…
Master of Business Administration
Semester III
MF0010 – Security Analysis & Portfolio Management – 4 Credits
(Book ID: B1208)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are derivatives? How are they used to hedge risk?
Q2. How is company analysis useful in determining the intrinsic value of a security?
Q3. What are the implications of EMH to fundamental and technical analysis?
Q4. : An 8% coupon, 30-year maturity bond with par value of Rs. 1,000 paying 60 semiannual
coupon payments of Rs. 40 each. Suppose that the interest rate is 8% annually, or r
= 4% per six-month period.What is the value of the bond?
Hint : Rs.810.70
Q5. What are the limitations of CAPM
Q6. What are the investment avenues available for investors who wish to make foreign
portfolio investments?
Answers coming soon…
Master of Business Administration
Semester III
MF0011 – Mergers & Acquisitions – 4 Credits
(Book ID: B1209)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the types of mergers.
Q2. Firm X is having value of Rs 400 lakh and value of the firm Y is 150 lakh. If the two firms
combine, the estimated cost savings would have present value of Rs 60 lakh. Firm X will have to
make payments equal to Rs 170 lakh while making the acquisition. What will be the value of Synergy,
Costs and Net Gain from the Merger?
Hint: Value of Synergy=60 lakhs , cost = 20 Lakhs , Net gain = 40 lakhs
Q3. Merger should be a capital budgeting decision. Explain.
Q4. Explain international joint ventures. What are reasons of joint venture failure?
Q5. The following is the balance sheet of XYZ Ltd:
Liabilities Rs. Assets Rs.
Share Capital: 6000 Equity Shares of
Rs. 100 each, fully paid
6,00,000 Goodwill 70,000
General Reserve 2,50,000 Plant and Machinery 4,60,000
Profit & Loss Appropriation A/c 80,000 Furniture and Fittings 1,02,000
Bills Payable 70,000 Stock 4,36,000
Sundry Creditors 2,45,000 Debtors 1,34,000
Preliminary Expsenses 20,000 Cash at Bank 23,000
12,45,000 12,45,000
If (i) ABC Ltd. purchases the business of XYZ Ltd. (ii) Goodwill is valued at Rs. 2,00,000
while stock is valued at Rs. 4,16,000. Other assets are considered worth their book values.
(iii) ABC Ltd. does not take over Cash at Bank (iv) Consideration is to be discharged in the
form of 90,000 fully paid equity shares of Rs. 10 each, valued at par and the balance in
cash.
Calculate the consideration.
Hint : Consideration= 900000 and cash balance 97000= total 997000.
Answers coming soon…
Q6. Explain the key regulatory provisions of M&A under:
(a) FEMA, 1999
(b) Listing Agreement
Master of Business Administration
Semester III
MF0011 – Mergers & Acquisitions – 4 Credits
(Book ID: B1209)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the steps for successful mergers?
Q2. What are the key factors contributing to M&A activities?
Answers coming soon…
Q3. Explain the following
(a) Spin-off
(b) Sell-off
(c) Equity carve out
(d) ESOP
Q4. What are the different methods of business valuation?
Q5. . Explain the political, cultural and HRM issues in M&A.
Q6. Explain the key guidelines of takeovers.
Answers coming soon…
Master of Business Administration
Semester III
MF0012 –Taxation Management- 4 Credits
(Book ID: B1210)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Tax planning may be effective in every area of business management. Discuss some of the
important areas where tax planning may be attempted.
Q2. When minors are not allowed to be employed under the Constitution of India, can a
minor still have income? If yes then how? Analyse the exemption from income-tax available
in the case of a minor child.
Q3. Profit and Loss A/c of CS and Daughters, a partnership firm is as follows:
Particulars Rs. Particulars Rs.
Establishment and other expenses 3,00,000 Gross Profit 6,60,000
Interest on capital to partners @
24% p.a.
48,000 Rent from House Property 60,000
Interest on loan to partners @ 20% 20,000 Interest from Government
securities
32,000
Interest on loan to Mr. C @ 24% 24,000
Municipal taxes of let out house
property
10,000
Repairs of the house property
5,000
Donations to National Children’s
Fund
10,000
Remuneration to partners 2,00,000
Int. on money borrowed for
investment in Govt. securities
10,000
Sales tax 25,000
Net Profit 1,00,000
Answers coming soon…
7,52,000 7,52,000
Other Information:
a) Out of municipal taxes of Rs. 10,000; Rs. 6,000 was payable on 31.3.2011 and the same
was paid on 30.6.2011.
b) Sales tax includes a sum of Rs. 10,000 payable on 31.3.2011. Rs. 6,000 was paid on
31.7.2011 and Rs. 4,000 was paid on 30.11.20 although the due date of payment under
the Sales Tax Act was 14.5.2011.
Compute:
a) The book profit
b) The maximum amount of remuneration deductible u/s 40(b)
c) The total income of the firm assuming that the maximum remuneration allowable u/s
40(b) is paid to the partners.
d) Also state the income from the firm which will be taxable in the hands of the partners.
Hint: Book profit= 2,79,000; maximum amount of remuneration=1,64,100; Total Income=
1,71,100; Total Income of each partner as business income =Rs.1, 00,050
Q4. Write a note on income from capital gain
Q5. Discuss the taxable services under the service tax.
Q6. Sameer who is a person with disability submits the following information. Compute (a)
the taxable income; (b) the tax payable for the assessment year 2010-11.
Rs.
i) Salary per annum 180,000
ii) Rent received per month 3,500
iii) Dividend from cooperative society 1,000
iv) Interest on bank deposits 8,000
v) Interest on Government securities 1,000
vi) Winnings from lotteries (gross) 4,000
vii) NSC (VIII issue) purchased during the year 10,000
viii) Deposit under PPF Scheme 30,000
He earned a long-term capital gain of Rs.12,000 on sale of gold during the year.
Hint: Total Income = 145,400 ; Tax payable = 5710
Answers coming soon…
Master of Business Administration
Semester III
MF0012 –Taxation Management- 4 Credits
(Book ID: B1210)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Compute the net wealth and wealth tax liability of G Ltd. as on 31-3-2011. The company
is engaged in jewellery business-exports and domestic sales:
Rs
Factory buildings
Bank balance
Unaccounted cash balance
Silver ware
Gold ornaments
Motor cars
Guest house in London
43,00,000
12,20,000
6,50,000
94,00,000
96,00,000
15,00,000
8,00,000
The company has taken a loan of Rs. 6,00,000 by mortgaging guest house and built the
factory premises.
Hint : Net Wealth taxable Rs. 14,50,000; Wealth tax 14,500
Q2. Write short note on:
(a) Cost of Acquisition
(b) Cost of Improvement
(c) Expenditure on Transfer
(d) Transfer
Q3. Write a note on taxation of perquisites in the hands of employees.
Q4. Nature of business has a major impact on tax planning. Explain.
Answers coming soon…
Q5. Prakash Ltd. has unit Y which is not functioning satisfactorily. The details of its fixed
assets are:
Asset Date of acquisition Book value(Rs. lakhs)
Land
Goodwill (raised in books on March 31,2005)
Machinery
Plant
Feb.10, 2003
April 5, 1999
April 12, 2004
30
10
40
20
The written down value is Rs.25 lakhs in case of machinery and Rs.15 lakhs in case of plant.
The liabilities on this unit on March 31, 2011 are Rs.35 lakhs. There are two options (as on
March 31, 2011):
a. Slump sale to Z & Co for a consideration of Rs.85 lakhs.
b. Individual sale of assets for the following consideration: Land Rs.48 Lakhs, Goodwill
Rs.20 Lakhs, Machinery Rs.32 Lakhs, Plant Rs.17 Lakhs.
Which option is to be chosen and why? The other units are deriving taxable income and
there are no carry forward of losses or depreciation for the company as a whole, Unit Y was
started on January 1, 2005.
Hint : Tax liability Option 1 = 8976i ; Tax liability Option2 =13.5762
Option 1 is better
Q6. Define Clubbing of Income. What are the key provisions for income clubbing?
Answers coming soon…
Master of Business Administration
Semester III
MF0013 –Internal Audit and Control- 4 Credits
(Book ID:B1211)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss, in brief, the advantages and limitations of auditing.
Q2. What is internal check? Explain with example.
Q3. Discuss about the codes of ethics of internal auditor
Q4. Explain the use of Sampling technique in Internal audit
Q5. Explain the internal control system in banks.
Q6. Discuss about the Computer Assisted Audit Techniques (CAATs).
Master of Business Administration
Semester III
MF0013 –Internal Audit and Control- 4 Credits
(Book ID: B1211)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Discuss the main scope and objects of internal audit?
Q2. What matters the internal auditor should consider in developing his overall audit plan?
Answers coming soon…
Q3. What matters the internal auditor should consider in developing his overall audit plan?
Q4. Explain the steps of evaluating internal control system using flow chart
Q5. Describe the features of a good internal audit report.
Q6. Explain the appraisal of accounting system and related internal control.
Answers coming soon…
Master of Business Administration
Semester III
MA0036 – Financial System and Commercial Banking – 4 Credits
(Book ID: B1202)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the components of financial market.
Q2. Write a note on all the capital market instruments
Q3. Discuss the quantitative tools of monetary policy by the Reserve Bank of India to
reduce money supply in the economy
Q4. Write a note on emerging trends in financial services
Q5. What are the advantages and disadvantages of nationalisation of commercial banks?
Q6. What are the key functions of commercial banks?
Answers coming soon…
Master of Business Administration
Semester III
MA0036 – Financial System and Commercial Banking – 4 Credits
(Book ID: B1202)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Write a note on role of insurance sector in financial system.
Q2. Explain the key developments in securities and commodity market
Q3. What do you understand by core banking? Which banks in India offer core banking
solutions.
Q4. Write a short notes on:
(a) Leasing
(b) Hire purchase
(c) Factoring and forfeiting
(d) Bills discounting
Q5. What is investment management? Identify the important steps in investment
management?
Q6. What are the different types of mutual funds?
Answers coming soon…
Master of Business Administration
Semester III
MA0037 – Banking Related Laws And Practices- 4 Credits
(Book ID: B1203)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. When a bank obtains a guarantee of a third party as a collateral security, what
factors will it examine in it?
Q2 Explain the procedure for re-dressal of grievances under Banking Ombudsman
Scheme
Q3. Do you think social banking is important for developing countries like India? Give
reasons to support your answer.
Q4. Write short notes on laws relating to
a) Bill finance
b) LC –Letter of Credit
c) Deferred payments.
Q5. What are the various audits conducted by RBI?
Q6. What is retail banking and what are the various provisions for dealing with minors,
blind persons and illiterates?
Answers coming soon…
Master of Business Administration
Semester III
MA0037 – Banking Related Laws And Practices – 4 Credits
(Book ID: B1203)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Outsourcing raises a variety of concerns such as operational, reputation and legal
risk. Airtel extended into MOU with IBM for managing its back office operation. Detail
the pros and cons of such array on SBI for offering mobile banking semi in partnership
with Airtel.
Q2. Discuss Section 24 of BR Act and section 42 of RBI Act with regard to maintenance
of liquid assets.
Q3. Do you think that the banks should have the right to trouble the people who trouble
them by not paying the loans advanced? Hint: highlights of Consumer Protections
Act
Q4. What are the essential elements of a contract of sale?
Q5. For what do the banks employ their funds?
Q6. What factors are responsible for low recovery of debts by banks? Discuss the steps
in recovery.
Answers coming soon…
Master of Business Administration
Semester III
MA0038 – Banking operations – 4 Credits
(Book ID:B1204)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Explain the primary and secondary functions of banks.
Q2. What different regions around the globe today appear to offer the greatest
opportunities for expansion for international banks? Why do you think this is so?
Q3. Explain the treatment of various items under financial statement
Q4. What special problems does business lending present to the management of a
business lending institution?
Q5. Explain the globalization of Indian banking sector.
Q6. What is the difference between consortium, loan syndication and multi-banking
finance?
Answers coming soon…
Master of Business Administration
Semester III
MA0038 – Banking operations – 4 Credits
(Book ID:B1204)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Write a note on RBI instructions on customer services
Q2. What forces cause interest rates to change? What kinds of risk do financial firms
face when interest rates change?
Q3. Define off-balance sheet financing. What are the factors affecting the growth of the
off-balance sheet financing?
Q4. What is loan review? How should a loan review be conducted?
Q5. Explain the role of foreign banks in India.
Q6. What are the different operational risk management tools?
Answers coming soon…
Master of Business Administration
Semester III
MA0039 –Retail Banking- 4 Credits
(Book ID: B1205)
Assignment
Set- 1 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. What are the differences between retail banking, private banking and priority
banking?
Q2. What is the importance of retail banking in Indian Economy?
Q3. What is the significance of ecommerce and what are the types of e commerce
initiatives.
Q4. Identify and explain the types of loan and advances
Q5. What should be the considerations of marketing strategy of banks in the present
scenario of India?
Q6. What deposit facilities are available for NRIs in Indian banks
Answers coming soon…
Master of Business Administration
Semester III
MA0039 – Retail Banking – 4 Credits
(Book ID: B1205)
Assignment
Set- 2 (60 Marks)
Note: Each Question carries 10 marks. Answer all the questions.
Q1. Write a short note on retail banking in India
Q2. What was the purpose to constitute Goiporia committee?
Q3. Distinguish between credit cards, debit cards, charge cards and smart cards
Q4. Give short notes on
a) Money laundering
b) Need for security in e-banking
c) Business models of mobile banking
Q5. Write down all the necessary points that a bank considers while selecting channels
and their management?
Q6. What are the types of disputes considered by the ombudsman. Write about the
ombudsman scheme followed by any particular bank by visiting the website of the
bank?

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